Supported Channels

The following is a detailed list of support channels (OTAs, etc.) in Sparrow Intel. 🤩

Written By Chad McGuire (Sparrow Intel)

For Guesty Customers:

Reviews:

  • Airbnb

  • Booking.com

  • Vrbo

  • Expedia

  • Hotels.com

  • Orbitz

  • Abritel

  • Google Search (with connected Google Business Profile account)

  • Google Maps (with connected Google Business Profile account)

  • Feedback Requests via Sparrow Intel (great for direct bookings)

Review Predictions

  • All channels with reservations in Guesty (including direct bookings) 🙂

For Hostaway Customers:

Reviews:

  • Airbnb

  • Booking.com

  • Vrbo

  • Google Search (with connected Google Business Profile account)

  • Google Maps (with connected Google Business Profile account)

  • Feedback Requests via Sparrow Intel (great for direct bookings)

Review Predictions

  • All channels with reservations in Hostaway (including direct bookings) 🙂

For Track Customers:

Reviews:

  • Airbnb

  • Vrbo

  • Google Search (with connected Google Business Profile account)

  • Google Maps (with connected Google Business Profile account)

  • Feedback Requests via Sparrow Intel (great for direct bookings)

  • Booking.com (as an external review channel)

Review Predictions

  • All channels with reservations in Track (including direct bookings) 🙂

For Airbnb Customers (without a PMS):

Reviews:

  • Airbnb

  • Google Search (with connected Google Business Profile account)

  • Google Maps (with connected Google Business Profile account)

  • Feedback Requests via Sparrow Intel (great for direct bookings)

  • Booking.com (as an external review channel)

  • Vrbo (as an external review channel)

  • Expedia (as an external review channel)

  • Hotels.com (as an external review channel)

Review Predictions

  • Airbnb