Invoices and Receipts
Written By Chad McGuire (Sparrow Intel)
Note: Only users with the Owner role can access the Billing & Plan tab. If your account has any other role, this tab will not appear.
Follow the steps below to get any invoices or receipts for your account:
Click on your initials in the top right corner and click "Account"

Click on the "Billing & Plan" tab

Scroll down to "Invoices and Receipts"

Click "View" on any of the available items
Here, you have access to the respective invoice and receipt via Stripe, our payment processor

Billed Properties Export
In the Invoices & Receipts table on the Billing & Plan page, invoices may show a house icon in the Billed Properties column. Clicking it downloads an Excel file listing every property that was billed for that billing cycle, including each property's ID, alias, source ID, and name. This snapshot is captured automatically at the start of each billing cycle (it will appear for all billing cycles from April 2026 onwards).
